Rush Delivery

Rush Orders:

To place a rush order you must indicate a need by date by inserting a comment at check-out or by including your comment in the designated area if you are using a punch-out or OCI system. This allows our team to ship your product(s) in the most economical manner. Many clients need expedited delivery for large orders with multiple titles and a fill-ratio system works well, for example; 50/25/25, where we will ship 50% of the order immediately upon receipt, then the next 25% (which may include Print-on-Demand titles, and then the balance when released by the publisher(s). In any case clear communication of your requirements is the best way to ensure you products arrive on time.

We can ship expedited via your FedEx or UPS collect account, and expedited shipping can be added as a line item to your order if paying by purchase order. If paying by credit card expedited shipping must be paid prior to the order being processed.

Please contact our customer service department by phone, (800) 986-1775, or by email, customerservice@completebook.com to discuss your rush shipping needs.