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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

AUTHOR Patterson, Kerry
PUBLISHER McGraw-Hill Education (09/09/2011)
PRODUCT TYPE Paperback (Paperback)

Description

The New York Times and Washington Post bestseller that changed the way millions communicate

" Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
--from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."
--Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul(R)

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
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Product Format
Product Details
ISBN-13: 9780071771320
ISBN-10: 0071771328
Binding: Paperback or Softback (Trade Paperback (Us))
Content Language: English
Edition Number: 0002
More Product Details
Page Count: 272
Carton Quantity: 24
Product Dimensions: 5.90 x 0.60 x 8.90 inches
Weight: 0.70 pound(s)
Feature Codes: Bibliography, Index, Price on Product, Ikids
Country of Origin: US
Subject Information
BISAC Categories
Business & Economics | Business Communication - General
Business & Economics | General
Business & Economics | Negotiating
Dewey Decimal: 153.6
Library of Congress Control Number: 2011026451
Descriptions, Reviews, Etc.
publisher marketing

The New York Times and Washington Post bestseller that changed the way millions communicate

" Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time."
--from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

"The quality of your life comes out of the quality of your dialogues and conversations. Here's how to instantly uplift your crucial conversations."
--Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul(R)

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:

  • Prepare for high-stakes situations
  • Transform anger and hurt feelings into powerful dialogue
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
Show More

Author: Patterson, Kerry
Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance. Together they have developed award-winning training products based on more than thirty years of ongoing research and have helped more than 300 of the Fortune 500 realize significant results by driving behavior change.
www.vitalsmarts.com
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List Price $20.00
Your Price  $13.80