Humble Inquiry: The Gentle Art of Asking Instead of Telling
AUTHOR | Schein, Edgar H.; James, Lloyd |
PUBLISHER | Gildan Media Corporation (08/01/2014) |
PRODUCT TYPE | Audio (MP3 CD) |
Description
The Key to Effective Communication Communication is essential in a healthy organization. But all too often when we interact with people--especially those who report to us--we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.
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Product Format
Product Details
ISBN-13:
9798200620050
Binding:
CD-Audio (MP3 Format)
Content Language:
English
More Product Details
Carton Quantity:
100
Feature Codes:
Unabridged
Country of Origin:
US
Subject Information
BISAC Categories
Language Arts & Disciplines | Communication Studies
Language Arts & Disciplines | Interpersonal Relations
Language Arts & Disciplines | Organizational Behavior
Dewey Decimal:
302.2
Descriptions, Reviews, Etc.
publisher marketing
The Key to Effective Communication Communication is essential in a healthy organization. But all too often when we interact with people--especially those who report to us--we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.
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