Innnovation, Service Innovation and Measuring Technology Innovation
PUBLISHER | LAP Lambert Academic Publishing (06/11/2014) |
PRODUCT TYPE | Paperback (Paperback) |
Description
The value from Information Technology (IT) has long been a debatable issue in business. As investments in IT continue to increase, so do the reliance of most organizations on their in-place technical infrastructure and the performance of their IT function. IT enabled service innovation by its very nature is elusive and hard to measure. Our approach seeks to explore how a service operator, such as an international airport, can gauge value from investment into IT when introducing service innovation. We examine how the airport operator combines a variety of accounting techniques and other tools to capture value from their IT investments. We offer some lessons learnt and suggest a more 'in sync' way for businesses evaluating their IT enabling service innovations.
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Product Format
Product Details
ISBN-13:
9783659547225
ISBN-10:
3659547220
Binding:
Paperback or Softback (Trade Paperback (Us))
Content Language:
English
More Product Details
Page Count:
80
Carton Quantity:
88
Product Dimensions:
6.00 x 0.19 x 9.00 inches
Weight:
0.28 pound(s)
Country of Origin:
US
Subject Information
BISAC Categories
Computers | General
Descriptions, Reviews, Etc.
publisher marketing
The value from Information Technology (IT) has long been a debatable issue in business. As investments in IT continue to increase, so do the reliance of most organizations on their in-place technical infrastructure and the performance of their IT function. IT enabled service innovation by its very nature is elusive and hard to measure. Our approach seeks to explore how a service operator, such as an international airport, can gauge value from investment into IT when introducing service innovation. We examine how the airport operator combines a variety of accounting techniques and other tools to capture value from their IT investments. We offer some lessons learnt and suggest a more 'in sync' way for businesses evaluating their IT enabling service innovations.
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Your Price
$51.17