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Managing Information Quality: Increasing the Value of Information in Knowledge-Intensive Products and Processes

AUTHOR Eppler, Martin J.
PUBLISHER Springer (07/06/2006)
PRODUCT TYPE Hardcover (Hardcover)

Description
It still holds true: information is not always the answer. Information is often part of the problem. While the main goal of information in the business place is to - able adequate decisions and actions, it can also lead to numerous negative effects: it can confuse, block creativity, or it can lead to hectic activism, stress and fatigue. Information can distract and divert attention, and it may even delay important - cisions - the paralysis by analysis. Strategies to avoid these dysfunctional effects of information can be divided into sender-based strategies and receiver-based strategies. In my previous research, I have looked at receiver-based strategies that outline effective ways of dealing with information overload. This book, by c- trast, analyzes sender-based strategies that aim at making content actionable by increasing its information quality. By offering relevant and sound information in a convenient and reliable manner, managers and information providers ranging from analysts to CEOs can not only optimize communication, they can also improve their reputation, employee satisfaction and customer loyalty. In a time where - formation has become a commodity or even a nuisance, this is a valuable strategy. The main premise of this book is consequently that information quality has - ready become a (if not the) decisive factor of the information economy. Many companies, however, are not managing this factor systematically.
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Product Format
Product Details
ISBN-13: 9783540314080
ISBN-10: 3540314083
Binding: Hardback or Cased Book (Sewn)
Content Language: English
Edition Number: 0002
More Product Details
Page Count: 398
Carton Quantity: 18
Product Dimensions: 6.14 x 0.94 x 9.21 inches
Weight: 1.66 pound(s)
Feature Codes: Bibliography, Index, Illustrated
Country of Origin: DE
Subject Information
BISAC Categories
Business & Economics | Economics - General
Business & Economics | Management Information Systems
Business & Economics | System Administration - Storage & Retrieval
Dewey Decimal: 362.296
Library of Congress Control Number: 2006927427
Descriptions, Reviews, Etc.
publisher marketing
It still holds true: information is not always the answer. Information is often part of the problem. While the main goal of information in the business place is to - able adequate decisions and actions, it can also lead to numerous negative effects: it can confuse, block creativity, or it can lead to hectic activism, stress and fatigue. Information can distract and divert attention, and it may even delay important - cisions - the paralysis by analysis. Strategies to avoid these dysfunctional effects of information can be divided into sender-based strategies and receiver-based strategies. In my previous research, I have looked at receiver-based strategies that outline effective ways of dealing with information overload. This book, by c- trast, analyzes sender-based strategies that aim at making content actionable by increasing its information quality. By offering relevant and sound information in a convenient and reliable manner, managers and information providers ranging from analysts to CEOs can not only optimize communication, they can also improve their reputation, employee satisfaction and customer loyalty. In a time where - formation has become a commodity or even a nuisance, this is a valuable strategy. The main premise of this book is consequently that information quality has - ready become a (if not the) decisive factor of the information economy. Many companies, however, are not managing this factor systematically.
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List Price $109.99
Your Price  $108.89
Hardcover