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Raving Fans: A Revolutionary Approach to Customer Service

AUTHOR Blanchard, Kenneth; Bowles, Sheldon; Adamson, Rick
PUBLISHER Random House Audio Publishing Group (01/13/2004)
PRODUCT TYPE Audio (Compact Disc)

Description
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Product Format
Product Details
ISBN-13: 9780739309537
ISBN-10: 0739309536
Binding: CD-Audio (CD Standard Audio Format)
Content Language: English
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Carton Quantity: 12
Product Dimensions: 5.66 x 0.39 x 5.68 inches
Weight: 0.23 pound(s)
Feature Codes: Price on Product, Abridged
Country of Origin: US
Subject Information
BISAC Categories
Business & Economics | Customer Relations
Business & Economics | Development - General
Business & Economics | Management - General
Dewey Decimal: 658.812
Descriptions, Reviews, Etc.

Author: Blanchard, Kenneth
Ken Blanchard is chief spiritual officer and chairman of the board of The Ken Blanchard Companies, a worldwide training and development firm. He is the author of a dozen bestselling books -- including the blockbuster international bestseller "The One Minute Manager" and the giant business bestsellers "Whale Done!, Raving Fans, " and "Gung Ho!" -- which have combined sales of more than thirteen million copies in more than twenty-five languages. Few people have had a more positive and lasting impact on the day-to-day management of people and companies than Ken Blanchard. He and his wife Margie live in San Diego and work with their son Scott, daughter Debbie, and her husband Humberto Medina.
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Read by: Adamson, Rick
RICK ADAMSON's voiceover credits include industrials and commercials for radio, television, and audiobook recordings, including "The Secret" and "Younger Next Year".
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List Price $15.00
Your Price  $9.45
Audio